...We changed our decision about the phones and the change was a little stressful, but the representative was able to help us a lot and we were very happy.
...Very knowledgeable and patient. Jim is the best.
...Everyone was very helpful, and I love my new phone!
...I bought another cell phone for our daughter and Lyndsey told me about Verizon home phone service. I went in to get that plan set up and they were both very nice and helpful. Both very pleasant, knowledgeable and willing to answer all my "non-tech" questions.
...We received excellent help from our rep. He answered our questions directly and was very informative.
...You have awesome staff - really appreciated their knowledge and level of expertise in helping me to make a good decision with my plan.
...They went out of their way to help us.
...I could just tell that he was experienced and knew all the answers to all my questions.
...Lyndsey and her co-worker in training at the Los Osos, CA store were excellent. Young, vibrant and knowledgeable about all of the Verizon products we had questions about.
...Rep was very patient, answered all of my questions and concerns - very professional and helpful. I'm very happy with the best service I've ever encountered.
...He steered me toward a cheaper plan that I did not know about.
...The representative was very patient and took the time to explain everything. Even told me to come back if I had any more questions. I definitely will go back, if necessary. She was excellent!
...He was awesome. Knowledgeable and friendly.
...I needed a new smart phone and didn't know which to get. The sales girl was really helpful in going through all the phones that had what I was looking for, plus others. She is professional and a credit to the store and Verizon Wireless. Thank you.
...The rep was fast and efficient.
...Lyndsey was very helpful, efficient and knowledgeable about the phone. She and the other employee work well together for a flawless transition to a new phone. A very pleasant experience.
...My experience with Verizon was very positive and I received excellent customer service.
...The representative, Lyndsey, took a lot of time with us, and really helped us make good decisions all through the process…she explained everything very clearly, and we never felt rushed.
...Friendly and efficient. Got us set up with 2 new phones and service is less than 45 minutes. She was also very good about greeting other customers when they came in.
...Excellent customer service from store salesman.
...Always happy with service from verizon. Representative was extremely patient and friendly. Did not make me feel stupid which is important to us older customers with limited technology knowledge. Thank you.
...The service was excellent.
...Your staff was very helpful and knowledgeable about your products and services! I would highly recommend Verizon as a result of my experience and your excellent employees.
...Good customer support.
...Answered all questions, pleasant attitude from agent, just very efficient.
...Your sales associates are very knowledgeable, and can help with any questions that we may have.
...No improvement needed. Service and knowledge was excellent.