Employment

Phone & Wireless is committed to providing legendary customer service and solutions by hiring, training and retaining dedicated employees who are focused and ready to learn. We encourage diversity and integrity throughout our company, and aim to develop and reward the growth of all team members.

Full time employees are eligible for a benefits package including medical, dental, vision, life insurance, retirement investment account matching, employee discounts and paid time off.

Phone & Wireless is now accepting resumes for full and part-time sales associates. To apply, please send a cover letter and resume to: jobs@phoneandwireless.com

Sales Associate Job Description

Sales Associates provide legendary customer service and sales of Phone & Wireless products and services to retail customers, in order to meet/exceed individual and company sales goals.

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...My experience with Verizon was very positive and I received excellent customer service.

- Carrie A.

...He steered me toward a cheaper plan that I did not know about.

- Pamela B.

...We received excellent help from our rep. He answered our questions directly and was very informative.

- Peder L.

...I could just tell that he was experienced and knew all the answers to all my questions.

- Sally H.

...No improvement needed. Service and knowledge was excellent.

- Joanne T.

...Friendly and efficient. Got us set up with 2 new phones and service is less than 45 minutes. She was also very good about greeting other customers when they came in.

- Katherine T.

...The representative, Lyndsey, took a lot of time with us, and really helped us make good decisions all through the process…she explained everything very clearly, and we never felt rushed.

- Mary H.

...I needed a new smart phone and didn't know which to get. The sales girl was really helpful in going through all the phones that had what I was looking for, plus others. She is professional and a credit to the store and Verizon Wireless. Thank you.

- Catherine D.

...Very knowledgeable and patient. Jim is the best.

- Richard C.

...I bought another cell phone for our daughter and Lyndsey told me about Verizon home phone service. I went in to get that plan set up and they were both very nice and helpful. Both very pleasant, knowledgeable and willing to answer all my "non-tech" questions.

- Nancy B.

...The service was excellent.

- Edward L.

...Always happy with service from verizon. Representative was extremely patient and friendly. Did not make me feel stupid which is important to us older customers with limited technology knowledge. Thank you.

- Krista W.

...Good customer support.

- Curt C.

...Lyndsey and her co-worker in training at the Los Osos, CA store were excellent. Young, vibrant and knowledgeable about all of the Verizon products we had questions about.

- Clifford H.

...You have awesome staff - really appreciated their knowledge and level of expertise in helping me to make a good decision with my plan.

- Laura G.

...Excellent customer service from store salesman.

- Karen P.

...The representative was very patient and took the time to explain everything. Even told me to come back if I had any more questions. I definitely will go back, if necessary. She was excellent!

- Ed E.

...Everyone was very helpful, and I love my new phone!

- Marsha S.

...They went out of their way to help us.

- Judith A.

...Lyndsey was very helpful, efficient and knowledgeable about the phone. She and the other employee work well together for a flawless transition to a new phone. A very pleasant experience.

- Michael H.

...The rep was fast and efficient.

- Les S.

...We changed our decision about the phones and the change was a little stressful, but the representative was able to help us a lot and we were very happy.

- Kathryn P.

...Answered all questions, pleasant attitude from agent, just very efficient.

- Rose P.

...Rep was very patient, answered all of my questions and concerns - very professional and helpful. I'm very happy with the best service I've ever encountered.

- Noe H.

...Always great service!

- Claudia W.

...Your staff was very helpful and knowledgeable about your products and services! I would highly recommend Verizon as a result of my experience and your excellent employees.

- Kathy C.

...Your sales associates are very knowledgeable, and can help with any questions that we may have.

- Mark M.

...He was awesome. Knowledgeable and friendly.

- Julia C.