About Us

Phone & Wireless is your locally owned Verizon Wireless resource, with 16 convenient retail locations in the central coast.

As a Premium Retailer for Verizon Wireless, we feature all Verizon Wireless services, plus the latest smartphones, tablets and wireless accessories on the market.

Phone & Wireless is also proud to feature Protect Cell Device Protection and Phobio Device Trade-ins for same-day store credit.

Phone & Wireless was founded in San Luis Obispo in 1947 as a two-way radio repair service. Following the evolution of the telecom industry, the company has offered everything from switchboard answering services, paging, voicemail, Rydax, GTE Mobilnet cellular service, satellite television and landline business phone systems.

Today, Phone & Wireless is proud to be a Premium Retailer for Verizon Wireless, offering Verizon’s superior network and suite of services to our customers, as well as top quality products from industry leading partners like Apple, Samsung and Motorola.

We pledge to provide legendary customer service in order to earn your trust, and become your expert advisors. Simply put, the secret to our success is happy customers.

Serving the Central Coast’s communication needs for nearly 70 years is a distinction we proudly enjoy amongst our competitors. Phone & Wireless remains locally, family owned & operated today.

...I could just tell that he was experienced and knew all the answers to all my questions.

- Sally H.

...Always happy with service from verizon. Representative was extremely patient and friendly. Did not make me feel stupid which is important to us older customers with limited technology knowledge. Thank you.

- Krista W.

...My experience with Verizon was very positive and I received excellent customer service.

- Carrie A.

...Always great service!

- Claudia W.

...I needed a new smart phone and didn't know which to get. The sales girl was really helpful in going through all the phones that had what I was looking for, plus others. She is professional and a credit to the store and Verizon Wireless. Thank you.

- Catherine D.

...Excellent customer service from store salesman.

- Karen P.

...Rep was very patient, answered all of my questions and concerns - very professional and helpful. I'm very happy with the best service I've ever encountered.

- Noe H.

...No improvement needed. Service and knowledge was excellent.

- Joanne T.

...He was awesome. Knowledgeable and friendly.

- Julia C.

...We changed our decision about the phones and the change was a little stressful, but the representative was able to help us a lot and we were very happy.

- Kathryn P.

...Your staff was very helpful and knowledgeable about your products and services! I would highly recommend Verizon as a result of my experience and your excellent employees.

- Kathy C.

...The representative was very patient and took the time to explain everything. Even told me to come back if I had any more questions. I definitely will go back, if necessary. She was excellent!

- Ed E.

...Good customer support.

- Curt C.

...The representative, Lyndsey, took a lot of time with us, and really helped us make good decisions all through the process…she explained everything very clearly, and we never felt rushed.

- Mary H.

...We received excellent help from our rep. He answered our questions directly and was very informative.

- Peder L.

...Friendly and efficient. Got us set up with 2 new phones and service is less than 45 minutes. She was also very good about greeting other customers when they came in.

- Katherine T.

...Lyndsey was very helpful, efficient and knowledgeable about the phone. She and the other employee work well together for a flawless transition to a new phone. A very pleasant experience.

- Michael H.

...The service was excellent.

- Edward L.

...Answered all questions, pleasant attitude from agent, just very efficient.

- Rose P.

...I bought another cell phone for our daughter and Lyndsey told me about Verizon home phone service. I went in to get that plan set up and they were both very nice and helpful. Both very pleasant, knowledgeable and willing to answer all my "non-tech" questions.

- Nancy B.

...Your sales associates are very knowledgeable, and can help with any questions that we may have.

- Mark M.

...You have awesome staff - really appreciated their knowledge and level of expertise in helping me to make a good decision with my plan.

- Laura G.

...Everyone was very helpful, and I love my new phone!

- Marsha S.

...Very knowledgeable and patient. Jim is the best.

- Richard C.

...The rep was fast and efficient.

- Les S.

...He steered me toward a cheaper plan that I did not know about.

- Pamela B.

...They went out of their way to help us.

- Judith A.

...Lyndsey and her co-worker in training at the Los Osos, CA store were excellent. Young, vibrant and knowledgeable about all of the Verizon products we had questions about.

- Clifford H.