...Everyone was very helpful, and I love my new phone!
...We changed our decision about the phones and the change was a little stressful, but the representative was able to help us a lot and we were very happy.
...I bought another cell phone for our daughter and Lyndsey told me about Verizon home phone service. I went in to get that plan set up and they were both very nice and helpful. Both very pleasant, knowledgeable and willing to answer all my "non-tech" questions.
...Friendly and efficient. Got us set up with 2 new phones and service is less than 45 minutes. She was also very good about greeting other customers when they came in.
...No improvement needed. Service and knowledge was excellent.
...Good customer support.
...Always happy with service from verizon. Representative was extremely patient and friendly. Did not make me feel stupid which is important to us older customers with limited technology knowledge. Thank you.
...The representative was very patient and took the time to explain everything. Even told me to come back if I had any more questions. I definitely will go back, if necessary. She was excellent!
...Very knowledgeable and patient. Jim is the best.
...My experience with Verizon was very positive and I received excellent customer service.
...Your staff was very helpful and knowledgeable about your products and services! I would highly recommend Verizon as a result of my experience and your excellent employees.
...The service was excellent.
...They went out of their way to help us.
...You have awesome staff - really appreciated their knowledge and level of expertise in helping me to make a good decision with my plan.
...The rep was fast and efficient.
...The representative, Lyndsey, took a lot of time with us, and really helped us make good decisions all through the process…she explained everything very clearly, and we never felt rushed.
...Answered all questions, pleasant attitude from agent, just very efficient.
...Rep was very patient, answered all of my questions and concerns - very professional and helpful. I'm very happy with the best service I've ever encountered.
...Always great service!
...He was awesome. Knowledgeable and friendly.
...He steered me toward a cheaper plan that I did not know about.
...I needed a new smart phone and didn't know which to get. The sales girl was really helpful in going through all the phones that had what I was looking for, plus others. She is professional and a credit to the store and Verizon Wireless. Thank you.
...We received excellent help from our rep. He answered our questions directly and was very informative.
...Your sales associates are very knowledgeable, and can help with any questions that we may have.
...I could just tell that he was experienced and knew all the answers to all my questions.
...Excellent customer service from store salesman.
...Lyndsey was very helpful, efficient and knowledgeable about the phone. She and the other employee work well together for a flawless transition to a new phone. A very pleasant experience.
...Lyndsey and her co-worker in training at the Los Osos, CA store were excellent. Young, vibrant and knowledgeable about all of the Verizon products we had questions about.